PRIVACY POLICIES

                 The domain name www.zeeqify.com (hereinafter referred to as "Website") is owned by Zeeqify international Private limited which is located at Rishra Hooghly West Bengal-712248.

We do not ask for the following details from a customer at any given point:

a) Net banking or Card transaction OTP

b) Debit/Credit card CVV

c) Password related to banking or UPI IDs

d) Remote access to any of the customer's personal devices or accounts.

Information

Zeeqify records, stores and analyses the data that is available to us through any of our platforms and stores. This includes the data that the Buyer provided when a purchase is made at the website. The following is the information we request the Buyer to furnish your name, address, email address and mobile number.

This data helps us make sure that we frequently analyze and recommend to the customers for the personal needs and requirements.

As and when we identify this, we make sure the customers are contacted and made aware of the risk.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

Consent

Your Consent is a got to go priority for us by using our Platform or providing your personal data, you consent to the collection and processing of your information as outlined in this Privacy Policy. If you share personal data about others, you confirm you have the authority to do so.

You also agree to be contacted by us and our partners via SMS, instant messaging, calls, or email for the purposes specified in this Privacy Policy.

How do I withdraw my consent?

Withdrawing consent for the collection, use, or disclosure of your personal information is a straightforward process. If you have previously opted in to receive communications or allow the use of your data but have since changed your mind, you can easily revoke that consent at any time.

To initiate the withdrawal of your consent, you can primarily use email. Send a message to zeeqifypvtltd@gmail.com, clearly stating your intention to withdraw your consent. It is advisable to include relevant details such as your name and any identifying information that can help the organization process your request efficiently. This ensures that they can locate your records and confirm the withdrawal without unnecessary delays.

In addition to email, if you prefer a more traditional approach, you can also send a physical letter to the same email address. However, using email is generally more efficient, as it allows for quicker communication and confirmation. When composing your email or letter, be clear and concise about your request. You might want to include a statement like, "I am writing to withdraw my consent for the collection, use, and disclosure of my personal information." This clarity helps the organization understand your request immediately.

After submitting your request, it is a good practice to ask for confirmation that your consent has been successfully withdrawn. This confirmation serves as a record that your information will no longer be collected or used, providing you with peace of mind regarding your privacy.

Keep a copy of your communication for your records, as this can be useful if there are any future issues or misunderstandings regarding your consent. If you have specific preferences about how your information should be handled or if you have additional questions, feel free to include those in your message.

In summary, withdrawing your consent is a simple process that can be done via email or mail. By clearly stating your intention and providing necessary details, you can ensure that your request is processed efficiently. Always seek confirmation of the withdrawal to safeguard your privacy and maintain control over your personal information.

Disclosure of Personal Information

We may disclose your personal information under specific circumstances, primarily to comply with legal obligations or to enforce our Terms of Service.

1. Legal Requirements: If we receive a subpoena, court order, or any other legal request, we may be required to share your personal information to adhere to applicable laws and regulations. This ensures our compliance with legal standards and cooperation with law enforcement or regulatory authorities.
2. Violation of Terms of Service: If we determine that you have violated our Terms of Service, we may disclose your personal information/account to protect our rights, property, or safety, as well as that of our users or the public.

We prioritize your privacy and will only disclose your information when necessary and legally justified. If you have any questions or concerns regarding our disclosure practices, please feel free to contact us for further clarification. Your understanding of how we handle your personal information is important to us.

PAYMENT

We use Razorpay to process payments, ensuring a secure transaction experience. Neither we nor Razorpay store your card data on our servers. All payment information is encrypted according to the Payment Card Industry Data Security Standard (PCI-DSS) during the transaction process.

Your purchase transaction data is retained only as long as necessary to complete the transaction, and once finalized, it is not saved, enhancing your privacy.

Razorpay's payment gateway adheres to PCI-DSS standards, managed by the PCI Security Standards Council, which includes major brands like Visa, MasterCard, American Express, and Discover. These standards ensure the secure handling of credit card information by our store and its service providers.

For more information, you can review Razorpay's terms and conditions at razorpay.com. This commitment to security helps us provide a safe and reliable payment experience for our customers.

Third-Party Services

We utilize third-party providers to help deliver our services, and these providers will generally collect, use, and disclose your information only as necessary to perform their functions. However, certain third-party service providers, such as payment gateways and transaction processors, have their own privacy policies regarding the information we share with them for purchase-related transactions.

We strongly recommend that you review the privacy policies of these third-party providers to understand how your personal information will be handled. It’s important to be aware that some providers may operate in jurisdictions different from yours or ours. Consequently, if you choose to engage in a transaction involving a third-party service provider, your information may be subject to the laws of the jurisdiction(s) where that provider is located.

Once you leave our website or are redirected to a third-party site or application, our Privacy Policy and Terms of Service will no longer apply. This means that you should familiarize yourself with the policies of any third-party services you interact with to ensure you understand how your information will be managed.

Security

We are committed to protecting your personal information by implementing reasonable precautions and following industry best practices. Our security measures are designed to prevent your data from being lost, misused, accessed, disclosed, altered, or destroyed inappropriately. We continuously assess and improve our security protocols to safeguard your information against potential threats and vulnerabilities. By prioritizing these security measures, we aim to provide you with a secure environment, ensuring that your privacy is always maintained. Your trust is important to us, and we strive to protect your personal information diligently.

Cookies

We utilize cookies to maintain your user session on our website, enhancing your overall experience by remembering your preferences and keeping you logged in. These cookies are essential for the functionality of our site, allowing for smoother navigation and improved usability. Importantly, the cookies we employ do not serve to personally identify you on other websites; they are solely intended for use within our platform.

By using our website, you consent to the use of cookies as outlined in our policy. If you prefer not to use cookies, you can manage or disable them through your browser settings. However, please note that doing so may impact your experience on our site, potentially limiting certain features or functionalities. We are committed to providing a user-friendly experience while respecting your privacy and preferences regarding cookie usage.

Age of Consent

By using this site, you affirm that you are at least the age of majority in your state or province of residence. If you are a minor, you must have obtained consent from a parent or guardian to allow you and any of your minor dependents to access and use this site. This policy is in place to ensure that all users are legally permitted to engage with our services and that we comply with applicable laws regarding age restrictions. If you do not meet these age requirements, you are not authorized to use the site. We take age verification seriously to protect the interests of minors and ensure a safe online environment for all users. Your adherence to these age requirements is essential for maintaining compliance and safeguarding the integrity of our platform.

Changes to This Privacy Policy

We reserve the right to modify this privacy policy at any time, so we encourage you to review it regularly. Any changes or clarifications will take effect immediately upon being posted on our website. If we implement significant changes to this policy, we will notify you here to ensure you are aware of what information we collect, how we use it, and the circumstances under which we may use or disclose it.

Your awareness of our privacy practices is important to us, and we want to keep you informed about any updates that may affect your personal information. Additionally, if our store is acquired or merged with another company, your information may be transferred to the new owners. This transfer is necessary to ensure that we can continue to provide products and services to you without interruption.

By continuing to use our website after any changes are made, you acknowledge and accept the updated privacy policy. We are committed to protecting your privacy and ensuring that your information is handled responsibly.

Contact Information

If you wish to access, correct, amend, or delete any personal information we hold about you, register a complaint, or request more information, please contact our Privacy Compliance Officer. You can reach us via email at zeeqifypvtltd@gmail.com.

Grievances Details 

[Re: Privacy Compliance Officer MD SHAHZADA]

Rishra Serampore Hooghly

West Bengal, India 712248

We are dedicated to addressing your inquiries and concerns regarding your personal information and privacy. Your feedback is valuable to us, and we aim to ensure that your rights are respected and upheld.